Privacy Policy
At Cadneo LLC, we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share information when you visit or use our Services.
1. Information We Collect
We may collect several types of information in the course of providing our Services, including:
- Personal Identifiable Information (PII): Email address, first name, last name, phone number, and billing details when you sign up or contact us.
- Usage Data: Information about how you interact with our website, such as IP addresses, browser types, access times, pages viewed, and referring links.
- Cookies and Tracking: We use standard cookies and tracking pixels to analyze user interaction, optimize interface speed, and deliver a personalized experience.
2. How We Use Your Information
We use the collected information for various business purposes, including to:
- Provide, operate, and maintain our Services and products (including our flagship SaaS integrations).
- Process payments and subscriptions through secure merchant gateways (such as Stripe).
- Communicate with you regarding updates, security alerts, and technical support.
- Analyze website usage statistics and enhance user interface engineering and performance.
- Comply with federal and state regulations, tax requirements, and other legal processes.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal data. We only share your data with trusted partners and third-party services that enable us to conduct our business, including:
- Merchant Gateways & Financial institutions: Stripe and Mercury Bank for handling transactions and subscriptions securely.
- Cloud Infrastructure Providers: AWS, Google Cloud, or similar secure hosting environments where our systems run.
- Legal Obligations: If required by law, we may disclose your information to federal or state authorities in the USA to comply with tax, corporate governance, or subpoena requirements.
4. Data Security
We implement appropriate technical and organizational security measures (including SSL encryption, tokenized authentication, and firewall nodes) to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet can be guaranteed 100% secure.
5. Your Rights (GDPR & CCPA Compliance)
Depending on your geographical location, you may have rights under the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA) to access, correct, delete, or restrict the processing of your personal data. You may exercise these rights at any time by contacting our privacy officer.
6. Contact Us
If you have any questions or concerns regarding our Privacy Policy or data handling practices, please contact us at:
hello@cadneo.com